Return Policy

We want you to be completely satisfied with your purchase.

If for any reason you are not satisfied with your purchase, we will accept your timely return of unused or defective merchandise within 30 days from the shipping date. Any merchandise received outside of the 30 day return window will not be processed.

Merchandise must be returned in original unopened packaging and unused condition. Call 866-851-3565 or email us at info@altrocare.com for a Return Authorization Number. No product returns will be accepted without a valid RA Number. All returns are subject to a 10% restocking fee. Outbound shipping charges will not be refunded.